Digital Video Solutions
Mobile Data Computing
License Plate Recognition
Support > Return Authorization Form
This form is good for 1 return. Please complete a different form for each item you are requesting an RA # for.
Please complete all of the fields on the form and click submit. Within 24 hours or the next business day, a Customer Service Representative will process your information and e-mail you a Return Authorization number (RA). * Please Note: An RA number must be clearly marked on your return shipment label so that it can be processed and tracked properly .
Equipment Owner:
*
Service Center Name:
Contact Name:
*
Phone Number:
*
Fax Number:
E-mail Address:
*
Ship to:
Organization Name:
*
Attention to Name:
*
Street Address:
*
City:
*
State:
*
Zip:
*
Bill to (if different than Ship to):
Organization Name:
Attention to Name:
Street Address:
City:
State:
Zip:
Product Information:
Serial Number:
*
If returning the DVR, the serial number is inside the door. Flashback serial numbers start with FB.
Part Serial Number:
In warranty?
Yes
No
Not Sure, please check account status
Return Reason:
*
Item(s) being returned:
*
Camera
Monitor
DVR
Vault
Transmitter (Body Mic)
Docking Station
CF Card
Other
Check as many as apply
If "Other" please state:
Return Reason:
*
Repair
Advance Replacement**
Incorrect Part Received or Ordered
Other
Please take exceptional care in packing any equipment for return to avoid possible damage during shipping. L-3 Mobile-Vision cannot accept responsibility for Items received damaged in shipment.
If "Other" please state:
Comments/Explanation of Above Reason:
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