L-3 Corporation

Support > Return Authorization Form

This form is good for 1 return.  Please complete a different form for each item you are requesting an RA # for.
Please complete all of the fields on the form and click submit. Within 24 hours or the next business day, a Customer Service Representative will process your information and e-mail you a Return Authorization number (RA). * Please Note: An RA number must be clearly marked on your return shipment label so that it can be processed and tracked properly .
Equipment Owner: *
Service Center Name:
Contact Name: *
Phone Number: *
Fax Number:
E-mail Address: *
Ship to:
Organization Name: *
Attention to Name: *
Street Address: *
City: *
State: *
Zip: *
Bill to (if different than Ship to):
Organization Name:
Attention to Name:
Street Address:
City:
State:
Zip:
Product Information:
Serial Number: *
If returning the DVR, the serial number is inside the door. Flashback serial numbers start with FB.
Part Serial Number:
In warranty?
 Yes 
 No 
 Not Sure, please check account status 
Return Reason: *
Item(s) being returned: *
 Camera 
 Monitor 
 DVR 
 Vault 
 Transmitter (Body Mic) 
 Docking Station 
 CF Card 
 Other 
Check as many as apply
If "Other" please state:
Return Reason: *
 Repair 
 Advance Replacement** 
 Incorrect Part Received or Ordered 
 Other 

 

Please take exceptional care in packing any equipment for return to avoid possible damage during shipping. L-3 Mobile-Vision cannot accept responsibility for Items received damaged in shipment.
If "Other" please state:
Comments/Explanation of Above Reason:
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